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Terms and Conditions
Deep Line Throttle – Terms and Conditions
1. Nature of Service: Digital Media and Education
Deep Line Throttle ("DLT") is a digital media production and educational platform. The "Respect the Send" Challenge is a content-based digital competition. DLT provides a platform for the submission and judging of pre-recorded digital video content. DLT does not host, organize, supervise, or sanction live athletic events, clinics, or physical gatherings.
2. Assumption of Risk and Independent Activity
Backcountry snowmobiling is an inherently dangerous activity. By participating in any challenge or using the resources on this site, you acknowledge and agree that:
- Independence of Activity: Your riding and filming activities are performed independently of DLT. DLT does not control when, where, or how you ride.
- Assumption of Risk: You voluntarily assume all risks associated with snowmobiling, including but not limited to avalanche, equipment failure, terrain hazards, and weather conditions.
- No Supervision: DLT does not provide on-site supervision, guides, instructors, or safety marshals. You are responsible for your own safety and the safety of your riding group.
3. Safety Compliance and Disclaimers
While DLT advocates for backcountry safety and "Mountain IQ," the content provided on this website is for educational and entertainment purposes only.
- Not Professional Advice: Our content is not a substitute for professional avalanche training (e.g., AST-1). We strongly recommend all riders complete certified training.
- Mandatory Safety Gear: For contest eligibility, certain safety protocols must be demonstrated. However, the presence of these items in a video does not guarantee safety in the field.
- Disqualification Power: DLT reserves the right to disqualify any submission that depicts reckless behavior, illegal activity, trespassing, or a failure to use essential safety equipment (helmets, tethers, etc.).
4. User-Generated Content and Licensing
By submitting video content to the Respect the Send Challenge:
- Ownership: You retain ownership of your content.
- License: You grant DLT a non-exclusive, royalty-free, perpetual license to use, edit, and distribute your footage for promotional, educational, and media purposes across all DLT platforms.
- Warranties: You represent that you have all necessary rights to the footage and that the activities filmed were conducted legally and with the consent of all parties involved.
5. Limitation of Liability
To the maximum extent permitted by law, Deep Line Throttle, its owners, judges, and sponsors (including but not limited to Kyber, Blackline Ranch Company, Grizzly Lodge and Tempest Optics) shall not be liable for any direct, indirect, incidental, or consequential damages, injuries, or fatalities arising from your participation in the filming of content or your reliance on information provided by this platform.
6. Governing Law
These terms are governed by the laws of the Province of Alberta. Any disputes arising from these terms or the "Respect the Send" Challenge shall be resolved through binding arbitration in Calgary, Alberta, Canada.
Return and Refund Policy
DeepLineThrottle: Refund and Return Policy
1. Our Commitment
DeepLineThrottle is committed to providing high-quality apparel and gear designed for the backcountry environment. If you are not completely satisfied with your purchase, you may return the item(s) in accordance with the policy outlined below.
2. General Return Policy
Eligibility Window: We accept returns for a refund or exchange within 30 days of the original purchase date.
Condition: All items must be unused, unworn, unwashed, and in the original condition with all tags and packaging intact. Items that show signs of use, wear, or damage will be returned to the customer at their expense.
Proof of Purchase: A valid receipt or proof of purchase is required for all returns.
3. Exchanges
If you need a different size or color of the same item, please indicate this on the Return Form (available on the website). Exchanges are subject to inventory availability. If the item is unavailable, a refund will be issued.
4. Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7–10 business days.
Original shipping costs are non-refundable, unless the return is a result of our error (e.g., received incorrect or defective item).
5. Non-Returnable Items
The following items are exempt from being returned or exchanged:
- Gift cards.
- Clearance, sale, or final sale items.
- Items used, damaged, or personalized at the customer's request.
- Any product where hygienic seals have been removed (if applicable to hats, gloves, etc.).
6. Defective or Incorrect Items
If you receive a defective, incorrect, or damaged item, please contact us immediately at [Your Support Email Address] within 7 days of delivery.
We will cover the cost of return shipping for defective or incorrect items and will ship the correct replacement item at no additional charge.
7. Shipping Returns
Customer Responsibility: The customer is responsible for return shipping costs for returns not due to our error.
Recommended Method: We strongly recommend using a trackable shipping service and purchasing shipping insurance. DeepLineThrottle is not responsible for packages lost in transit during the return process.
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